Faqs

Frequently Asked Questions (FAQs)

1. What services does Quinns Disability Support provide?

A: Quinns Disability Support specializes in providing transportation services for individuals in wheelchairs and those with mobility limitations. All our vans are fitted with hydraulic wheelchair lifts for easy and comfortable access including support staff for community participation and short-term accommodation/respite services.

2. How experienced is the Quinns Disability Support team?

A: Our team has over 30 years of combined experience in disability support. Each staff member is fully trained in working with clients with various needs, including acquired brain injury (ABI), cerebral palsy, autism, mental health challenges, and other disabilities.

3. Is Quinns Disability Support NDIS-registered?

A: No, we are currently not NDIS-registered. However, we are working towards achieving NDIS registration, which can take 12 -18 months. Despite this, we are fully dedicated to providing high-quality services to our clients.

4. What community events can Quinns Disability Support help me attend?

A: We can assist clients in attending various events and gatherings, including: Sporting events Concerts Festivals Weddings (decorated vans available) Family gatherings You name it we can do it

5. Do you offer additional services besides transportation?

A: Yes, in addition to transportation, we provide wheelchair cleaning and sanitation services, as well as wheelchair maintenance to ensure your equipment remains in top condition.

6. How can I book with Quinns Disability Support?

A: Booking with us is easy! You can reach us via email at info@quinns.org.au or visit our website at quinns.org.au. Our team will be happy to assist you with scheduling your next outing.

7. How does Quinns Disability Support ensure client safety during transport?

A: Client safety is our priority. Our vehicles are equipped with hydraulic wheelchair lifts for secure access, and our trained staff members assist with loading and unloading. All safety protocols are strictly followed to ensure a smooth and safe journey.

8. Can I visit multiple locations during a single outing?

A: Absolutely! Our flexible services allow clients to visit multiple locations during a single community outing. Whether it's a trip to the park and then to a café or a tour of different festival sites, we tailor our transportation to your needs.